Case Study - Improving performance and technical confidence at Envoy

The challenge

Envoy had built a network of 16,000+ workplaces and properties globally. As they added new products like Deliveries and expanded their platform, they faced growing performance challenges and needed to evolve their API architecture.

The existing system worked, but scaling it while maintaining performance was becoming increasingly difficult. They needed senior technical guidance to navigate these decisions without disrupting their core business.

Our approach

We provided fractional technical leadership alongside hands-on development. Rather than a big-bang rewrite, we focused on targeted improvements that would have the highest impact.

We helped shift to GraphQL, which allowed for a more flexible and efficient API for their mobile apps. We optimized critical code paths and reduced unnecessary server requests — all while keeping the existing system running smoothly.

The outcome

The platform handled significantly more traffic with dramatically faster load times and lower infrastructure costs. Most importantly, the team gained confidence in their technical direction and the ability to scale further.